I contacted Sue with a PC problem three days before Christmas. She managed to find and fix the problem and get my PC up and running again by Christmas Eve. I had no expectation of getting it back until after the festivities so this was an unexpected bonus.

The repair was first rate and the service impeccable.

Prompt, efficient, clear instructions, practical advice over and above the service.

Very friendly and helpful, explained charges before starting work, solved issues within estimated cost.

Sue was really nice, considerate of my circumstances, knowledgeable and very professional. She explained every stage and I would not hesitate to contact her again.

Sue is very professional and can explain the terminology of computing in an easily understandable way. She is a very pleasant lady.

Assistance with Laptop and Tablet and speaker setting up. Teaching new skills to me. Advice on what I wanted and good teaching 121 and back-up on the phone. Friendly and professional.

Sue did a fantastic job of remotely updating an old laptop for me that was running very slowly. The windows operating system was over two years out of date, the office package was from 2010 and there were a number of applications that I didn’t need any more. Despite Sue being in Nottingham and me in London she updated everything remotely.

Thank you very much, it is running so much better now!

Sue recently moved me from Windows 7 to Windows 10. At the same time my router, computer, monitor and printer were replaced. Everything was sorted quietly and efficiently by Sue in half a day. One particular issue seemed insurmountable initially but to my delight and relief Sue found a solution. I cannot recommend her highly enough. She is extremely knowledgeable and efficient and a joy to work with.

Sue was very quick to respond to my call out when my old desktop crashed. She talked me through the options and set up my new laptop for me. As always, Sue guided me through the process in a very accessible and patient way given my lack of technical knowhow. I was also experiencing a very slow broadband speed and Sue helped me to negotiate a new deal with my internet provider. Sue is a consummate professional but friendly and approachable. I strongly recommend her.

Although our problem was a relatively minor one, Sue visited us at home, and was, once again, extremely helpful, quickly resolving the problem, and patiently explaining the steps she had taken, as neither of us are very au fait with computers. She then updated our laptop, and gave sage advice for the future.
Highly recommended.